FAQ
Frequently asked questions.
Everything you need to know about accessible vehicles, buying, financing and delivery.
Buying
What is the difference between side-entry and rear-entry wheelchair vans?
Side-entry vans have the ramp on the passenger side and allow the wheelchair user to ride up front or drive. Rear-entry vans have the ramp at the back, keep more original seating and can be parked in any standard space. Our consultants can help you decide which fits your lifestyle.
Which ramp is better: in-floor or fold-out?
In-floor ramps stow beneath the floor and keep the doorway clear for walking passengers. Fold-out ramps fold upright inside the door, are simple to service and handle lower curbs well. Both are excellent; the best choice depends on how your family uses the vehicle.
Can I drive from my wheelchair?
Yes. Many side-entry conversions allow you to drive from your wheelchair with the right docking system and hand controls. A driver rehabilitation specialist evaluation is recommended, and we can help you get started.
How do I know a van will fit my wheelchair?
We measure your seated height and the size of your chair, then compare it with the door opening height, ramp width and interior headroom of each vehicle. We’ll only recommend vans that fit you comfortably.
Financing
Do you offer financing for wheelchair vans?
Yes. We work with lenders who understand mobility vehicles and can offer longer terms. You can start a pre-qualification on our Financing page without a Social Security number.
Are there grants or programs to help pay for a wheelchair van?
Possibly. Options include VA benefits for eligible veterans, state vocational rehabilitation programs, nonprofit grants and manufacturer mobility rebates. We’re happy to help you explore what may apply to you.
Do you accept trade-ins?
Absolutely. We accept trade-ins of wheelchair vans and conventional vehicles, and we also buy vehicles outright.
Delivery
Do you deliver outside your area?
Yes. We can arrange delivery nationwide, and we provide hands-on training on every feature when your vehicle arrives.
Can I see a vehicle before I buy?
Of course. Visit us in person by appointment or ask for a live video walkaround of any vehicle in our inventory.
Service
How often should a wheelchair van conversion be serviced?
Most manufacturers recommend inspecting the ramp or lift, kneel system and tie-downs about every six months, in addition to normal vehicle maintenance.
Still have a question?
We’re happy to help. Reach out and a real person will get back to you.
Contact us